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F.A.Q
Shipping
SHIPPING POLICY
This Shipping Policy is for Yenco Lior and was last updated on 11/21/2024.
1. SHIPPING AND DELIVERY
OPTIONS:
Domestic Shipping:
Standard (5-8 Business Days): $6
Express (3 Business Days): $12
2. PROCESSING TIME
Orders are processed within 2 business day(s) excluding weekends and public holidays. Once the item has been
handed to the delivery carrier, a tracking number will be sent to the customer.
3. CANCELLATIONS
After an order is submitted, processing begins, and the order cannot be canceled. If there are questions about canceling an order, please contact us.
4. RETURNS
Returns will be accepted within 14 day(s) from the original purchase date. Items must be returned unused and in original condition. Some items, such as items on sale, may be ineligible for returns. For more information, visityencolior.com.
5. DELAYED ORDERS
In the case of delayed processing, customers will have the option to cancel their order for a full refund. Shipping provider delays do not fall under the seller's liability. For delayed orders, please first contact the shipping carrier for the item's status.
6. DAMAGED ORDERS
Yenco Lior is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged, reach out to us so that we may assist you in filing a claim with the shipping provider.
7. CONTACT
For questions about this shipping policy, contact us:
-Email:yencolior@gmail.com
Return & Refunds
Note: You can cancel your order only before a tracking number is issued. Once your tracking number is given to you, you can no longer cancel.
Damages and issues:
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Disputes: If you place an order, and then dispute the purchase, we will file an investigation with your bank. We are unresponsible for lost funds due to the bank siding with us.
Contact
Email: yencolior@gmail.com
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